We hope the following information answers your questions.

Please email us with any question on our online enquiry form. We will answer.

 

New Zealand Delivery

  0 - 200g - $5.00
200g - 5kg - $10.00
Add $5.50 for every additional 5kg
Our Rates include Postage and Handling
We mostly use NZ Post for sending of parcels

International Delivery

  depends on weight and destination country

Returns Policy

  You may immediately, within 21 days, return any goods for a full refund less shipping costs. Please indicate why you are returning goods on a note with your contact details and a copy of our invoice.
Our return policy for pattern leaflets/ pattern books and magazines
Please choose patterns carefully as they cannot be exchanged or returned other than within your rights under the Consumer Laws.

Is it safe to use my Credit Card on the Net?

 

Our online mall uses technology called SSL - Secure Sockets Layer.

This means at checkout, we encrypt (scramble) everything that you enter into your computer, such as your credit card details, billing and delivery address.

Because it is encrypted, other computers are unable to make sense of it, therefore keeping this information private.

Contact Details

 
Postal Address:

PO Box 30 645

Lower Hutt, New Zealand

Telephone: 64 04 586 4530
Fax: 64 04 586 4531
Email: admin@knitting.co.nz

 

 

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